Description

Join the Workforce Data Products and Solutions (WDPS) team, a key part of the EX HR Employee Experience organization, where you'll be at the forefront of data-promoten decision-making. We're building a new firm-wide capability to unlock the potential of Workforce Activity data, enhancing strategic and investment decisions. As part of the WDPS Testing team, you'll ensure the accuracy and performance of our UI and AI products, like Moveworks and JPMC Assistant. We value thought leadership, creativity, and team spirit, and you'll play a crucial role in testing data feeds, ensuring data quality, and improving product functionalities. Be part of a team that shapes the usability of data for client-promoten use cases.

Job Summary

As an Associate in the WDPS team, you will be responsible for the testing the timeliness of new data feeds, data quality assurance, new product functionalities and constantly coming up with creative solutions to streamline and improve at every step.

Job responsibilities

• Develop and maintain automated test scripts (Selenium/Cypress/Playwright).
• Enhance automation frameworks and support CI/CD integration.
• Perform API automation (Postman/RestAssured).
• Validate bot responses, NLP/NLU flows, intents, and conversation accuracy.
• Identify defects and work with developers for resolution.
• Participate in requirement reviews and contribute to QA improvements.
• Provide input to the UAT Test Strategy / Plan
• Work closely with operations subject matter experts, business analysts, project manager and other stakeholders in production of test plan/strategies
• Co-ordinate test execution (wherever designated) across project work streams
• Perform testing of designated applications as per the test strategy and plan designed by Test lead

Required qualifications, capabilities, and skills

• 6+ years of automation & Manual testing experience.
• Strong programming skills (Java/Python/JavaScript).
• Hands-on experience with bot response or conversational AI testing.
• Good understanding of Agile and testing methodologies.
• Experience in using Testing tool like Selenium/Cypress/Playwright).
• Experience with CI/CD tools (Jenkins/GitLab/Azure DevOps).
• Self-starter with ability to manage own workload and deliverables.
• A passion for Software Testing, data, data skills, BIG Data and data tools.
• Experience in Public Cloud platform like AWS.
• Bachelor Degree in Computer science or related fields from a reputed university.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.